Privacy policy

 

Last updated: April 16, 2026

Archive Crybaby operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalised shopping experience (hereinafter the "Services"). Archive Crybaby is a store powered by Shopify, which enables us to provide you with the Services.

This Privacy Policy describes how we collect, use and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.

By accessing and using the Services, you acknowledge that you have read and understood this Privacy Policy, as well as the terms under which your personal information is collected, used and disclosed.

Personal Information We Collect or Process

When we use the term "personal information", we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include data collected anonymously or rendered non-identifiable.

Depending on how you interact with the Services, your location and applicable legal requirements, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact information: your name, address, billing address, shipping address, phone number and email address.

Financial information: credit card numbers, debit card numbers, payment details, bank account information, transaction details, payment confirmation and other payment-related information.

Account information: username, password, security questions, preferences and settings.

Transaction information: items you view, add to your cart, add to a wishlist, purchase, return, exchange or cancel, as well as your transaction history.

Your communications with us: information you send us via customer service, contact forms or email (enquiries, complaints, questions).

Device information: device type, browser, network connection, IP address and unique identifiers.

Usage information: data relating to your interaction with the Services (pages visited, browsing duration, shopping behaviour, etc.).

Sources of Personal Information

We may collect your personal information from the following sources:

Directly from you, when you create an account, access the Services, use the store, contact us or provide us with any other information.

Automatically through the Services, from your device when you use our products or services, through the use of cookies and similar technologies.

From our service providers, when we engage them to carry out certain operations (payment processing, delivery, storage, analytics, etc.).

From our partners or other third parties, where permitted by law and in accordance with our data protection commitments.

How We Use Your Personal Information

Depending on how you interact with the Services, we may use your personal information for the following purposes:

To provide, adapt and improve the Services, including fulfilling our contract with you, processing your payments, managing your orders, remembering your preferences, sending you account-related notifications, arranging shipments, handling returns and offering you a personalised shopping experience.

To manage day-to-day business operations, such as inventory tracking, administrative management and accounting related to your order.

For marketing and advertising, to the extent permitted by law: sending you marketing, promotional or advertising communications by email, SMS or post, and displaying online advertisements tailored to your interests based on your purchases, cart or browsing behaviour.

For security and fraud prevention, including authenticating your account, securing your payments, detecting and preventing fraudulent or illegal activity, and protecting the security of the Services.

To communicate with you: providing customer service, responding to your enquiries and maintaining a transparent business relationship.

For legal reasons: complying with applicable legislation, responding to official requests (law enforcement, administrative authorities), participating in civil proceedings, protecting our rights and those of our users, or enforcing our Terms of Service and policies.

If you choose to use the Services and create an account, you are responsible for keeping your credentials confidential. We recommend that you do not share your username, password or any other access credentials with any third party.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, in accordance with this Privacy Policy and for justified reasons:

With Shopify, our technical service providers and other third parties who provide services on our behalf (IT management, payment processing, data analytics, customer service, cloud storage, fulfilment and shipping).

With business and marketing partners, to provide you with marketing services and show you personalised advertisements. We use Shopify to support personalised advertising through third-party services, based on your online activity on our store and other websites. These partners will apply their own privacy policies.

When you give us an instruction, request or consent, for example to send a product to another person, or to use social media widgets or login tools.

With our affiliates or entities within the same group, where necessary for the operation of our business.

In the context of a business transaction (merger, assignment, insolvency proceedings) or to comply with a legal obligation, respond to an official request, enforce our terms or policies, or protect our rights and those of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve them. Information you submit through the Services is transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence. Shopify relies on advanced features to integrate data from your interactions with our store, other merchants and Shopify itself. For these enhanced features, Shopify acts as a data controller of your personal information and may respond directly to your requests relating to such uses.

You can view Shopify's consumer privacy policy at: https://privacy.shopify.com/en and, depending on your location, exercise certain rights through the Shopify privacy portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. If you click on these links, we recommend that you read the privacy policies and terms of use of those sites, as we do not control their security or the processing of your data. Information you share in public or semi-public spaces, including on social media platforms, may be visible to and used by other users, without us being able to limit such use.

Children's Data

The Services are not intended for use by children. We do not knowingly collect any personal information from individuals who have not reached the age of majority in their country of residence. If you are the parent or guardian of a child who has provided us with personal information, you may contact us at the details below to request the deletion of that data.

Security and Retention of Your Information

Although we implement appropriate security measures, no measure is entirely foolproof. We cannot guarantee the absolute security of data, nor its protection during transmission over the Internet. We recommend that you do not share sensitive information through unsecured channels.

Personal information is retained for as long as necessary to manage your account, provide the Services, fulfil our legal obligations, resolve disputes and enforce our contracts and policies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, subject to the limitations and exceptions provided for under applicable law. These rights are not absolute and may be refused where permitted by law.

You may in particular:

Access the personal information we hold about you.

Request the correction of inaccurate data.

Request the deletion of your data, to the extent possible.

Request the portability of your data, in certain cases.

Manage your marketing communication preferences (for example, unsubscribe from promotional emails using the unsubscribe link).

If you are based in the European Economic Area or the United Kingdom, you may also:

Object to certain processing of your data or request a restriction of processing.

Withdraw your consent where processing is based on consent.

To exercise your rights, you may use the means provided within the Services or contact us at the details below. We may verify your identity in accordance with applicable law before processing your request.

You may appoint an authorised agent to act on your behalf, subject to proof of authorisation. We will respond to your request within the timeframes required by law.

To learn more about how Shopify processes your data and your rights in relation to such data, please visit https://privacy.shopify.com/en.

Complaints

If you wish to lodge a complaint regarding our processing of your personal information, you may contact us at the details provided below. Depending on your location, you may also submit a complaint to the relevant data protection authority. For the EEA, a list of supervisory authorities is available on the EDPB website.

International Transfers

We may transfer, store and process your personal information outside the country in which you reside.

If we transfer your data outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms (standard contractual clauses issued by the European Commission or equivalent), unless the destination country is recognised as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, applicable law or our Services. The revised version will be published on this page with an updated date. If the changes are significant, we may notify you in accordance with applicable law.

Contact

If you have any questions about the protection of your data, this Privacy Policy, or if you wish to exercise any of your rights, you may contact us at: archivecrybaby@gmail.com

For the purposes of applicable data protection legislation, Archive Crybaby, represented by Edouard Batselé, is the data controller of your personal information.